Frequently asked questions.
Common questions about HelloToday — the daily check-in app for elderly parents, families, and seniors living independently in Australia.
HelloToday is free to download and use. We want every family — especially those with elderly parents living alone — to have access to this simple peace of mind.
You'll receive a gentle notification letting you know they haven't checked in yet — especially important if they live on their own. It's not an alarm — just a nudge so you can give them a call when it suits you.
No. There's no GPS, no location tracking, and no passive data collection of any kind. The only data point is a single daily tap.
That's exactly who this is designed for. The app has one screen and one button. If they can unlock their phone, they can use HelloToday.
Yes. You can invite siblings or other family members so everyone stays in the loop without needing a group chat. See all HelloToday features.
Completely. We don't sell data, we don't run ads, and we don't share information with third parties. Privacy isn't a feature — it's the foundation.
Most families rely on calls or text messages, but that can be inconsistent — and stressful if one is missed. HelloToday provides a simple daily check-in, so you always know your parent is okay without needing to call every day. They tap one button each morning, and you get a quiet notification confirming they're fine.
HelloToday is for anyone who wants a simple, daily way to stay connected. That includes families and caregivers checking in on an elderly parent, seniors living alone who want a quiet safety net, and independent older adults who want reassurance without surveillance. If you've ever wondered how to know your elderly parent is okay each day without calling — this is for you.
No. HelloToday is not a medical device, emergency alert, or personal alarm. It's a proactive daily check-in — designed to provide quiet, ongoing reassurance rather than reacting to a crisis. Think of it as the layer before an emergency — a simple daily habit that keeps everyone connected.
A daily phone call comes from a good place — but it can start to feel like a check-up, and if your parent doesn't answer, you worry. HelloToday removes that pressure. One tap replaces the need for a daily call, creating a consistent rhythm of reassurance without anyone feeling guilty or overbearing.
Still have questions? We're here to help — or you can get started and see how simple it is for yourself.
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